Exchanges & returns - Exchanges and returns

Exchanging or returning an item couldn’t be easier.

You have 7 days from receiving your order to:

  • Create your exchange or return here, or, if you are a registered user, by logging in your PERCOCERO account
  • Send your purchase back to us

Items must be returned to us unused with all PERCOCERO tags and labels still attached. Returns that do not meet our policy will be sent back to you.

Need a different size or color?
There’s no cost to exchange your purchase for an alternative size or colour (subject to availability when you request a return). If you wish to try another style, simply return it for a store credit refund and purchase the new item separately.

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