Terms & Conditions - PERCOCERO REWARDS TERMS AND CONDITIONS
1) Becoming part of PERCOCERO Rewards
To qualify for, and to participate in, PERCOCERO Rewards you must have a registered account on PERCOCERO. If you qualify for participation in PERCOCERO Rewards you will be automatically enrolled in the Rewards programme after you have spent $3,000.00 USD dependent on the currency in use in your location in a consecutive 12-month period (excluding cancelled orders, returns, delivery fees, taxes or duties) (‘Rewards Value’). Make sure you're subscribed to our push and email notifications, so we can send you updates about your membership and rewards, or alternatively, you can check your Loyalty Hub for these details. You can find your Loyalty Hub in your PERCOCERO account. You can also check and update your communication preferences in your account. If you close your PERCOCERO account, all PERCOCERO Rewards Value will be removed from your account and you will lose your tier status. If you later create a new account, your PERCOCERO Rewards participation will reset from the date on which you make a new account, as if you are a new participant. You will not be able to reinstate your previous Rewards Value on this new account. If you have multiple PERCOCERO accounts, these will not be merged, and you will appear as a separate customer for each account and each account could be attributed to a different tier level as applicable. Staff and contractors of PERCOCERO and its affiliates are not eligible to participate in PERCOCERO Rewards.
2) Eligible Purchases
PERCOCERO Rewards Value is acquired by making purchases on PERCOCERO. PERCOCERO Rewards Value will be calculated based on the monetary amount that is paid by you for an order. A PERCOCERO Rewards eligible purchase ('Eligible Purchase’) does not include any value attributed to a purchase (or part of a purchase) made using gift vouchers, store credit, promo codes, delivery costs or any other PERCOCERO promotional discount. We have sole discretion over determining which purchases are Eligible Purchases for the purposes of the PERCOCERO Rewards. Rewards Value can only be earned on Eligible Purchases which are not returned or cancelled. Rewards Value acquired will be applied to your account monthly, however please note that order values will not be added until their returns window has expired. The returns window is indicated in PERCOCERO’s website terms and conditions. We may amend such period at our sole discretion at any time without notice. Any amendment will be binding upon publication on PERCOCERO’s website. Make sure you regularly check the most recent version of our website terms and conditions and these T&Cs for the latest updates. All purchases made on PERCOCERO must be for personal and not commercial use.
There are four PERCOCERO Rewards tier threshold values which are as follows:
- USD ($)Silver ($1,000.00-$2,999.99), Gold ($3,000.00-$4,999.99), Platinum ($5,000.00-$7,999.99) or EIP ($8,000.00 +). Spend value is calculated in USD ($) in the US.
4) General Rewards Information
If you have any further questions please visit our FAQs page. Alternatively, contact our Customer Care team for additional information and support on: firstname.lastname@example.org